Delta Air Lines passengers grapple with travel chaos days after IT outage
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2024-07-24に共有
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コメント (21)
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Ed Bastien CEO received 34 million dollars last year as his compensation. Maybe they should have used that to invest in their infrastructure.
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LOL! I laugh at Delta after all the criticism they gave Southwest.
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THEY LEFT THIS MAN WITH A 450 LB WHEELCHAIR?! What the heck
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Did Delta or microsoft or someone even test this 'update' befor installing it and creating havoc? This is beyond crazy.
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Good luck to those families children and disabled this is crazy
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We don't care about an apology
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I somehow lucked out, feeling very grateful. We flew out to Cali the day before the shutdown, and came back to Mass yesterday. Our flight from Sacramento to Salt Lake was only delayed 30 mins.
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Harvard law - couldn’t figure out you’re not supposed to check in meds ….
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And Ed is in Paris right now along with other higher ups getting ready to enjoy the opening ceremonies as the official carrier of the US Olympic Team.
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Folks, Delta is part of the One World Alliance. You can request to be rebooked with ANY of its alliance members FREE which includes American, United, Alaska, etc. Don’t have time for the trips they can offer you? Fly Spirit which was barely impacted by the shut down (they internally run “old school”), is safer than ANY legacy carrier, with incredibly low fares as long as you pay attention to the baggage guidelines. Used to be a gate agent, now I’m a flight attendant.
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ED...cough up your money and invest all of it
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Flew WestJet on Sunday had no issues.
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This shows how dependent the world is on computer software; a simple software flight crew scheduling software upgrade caused a massive system shutdown when they couldn’t assign pilots and flight attendants to already schedule flights. Other airlines had backup plans to reduce the flight crew scheduling software outage, but Delta had no contingency plans and just cancelled all their flights. Delta saved on wages and relied heavily on the software program with no backups.
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I can see all Delta employees saying 'bye bye' to their next profit sharing 😂😂😂
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I can see the challenge in having a lot of people employed basically on standby waiting for these problems to come up, the problem is that would be very expensive and hard to justify 90% of the time, but I agree the government needs to require airlines to work better with each other during these crises and require them to send passengers on other airlines, as well as have dedicated additional staff beyond normal operations for irregular ops.
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I need my luggage
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Delta has the high class cabins... Fools
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Delta is usually good, but this is terrible right now. No doubt about it, they will most likely lose a lot of money and customers in the long run.
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Yeah. He should call his doctor or go to a hospital, but he wanted to “attorney it” and call the news. Goojab
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Honestly at this point they should just have the airport to run on Linux strip out all that Windows garbage and just make the program strictly for airports an airplane flights and that's it and yes put some security on there as well at least and that is it.
