CrowdStrike, Microsoft outage explained

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Published 2024-07-19
Lily Hay Newman, senior writer at Wired magazine, spoke to CBS New York's Cindy Hsu about how the major Microsoft outage occurred early Friday morning.

All Comments (21)
  • @joshflugel
    Remember folks, never push changes on a Friday!!
  • @sudarshands7092
    We don't always test our code but when we do, it's always in the production - Crowdstrike šŸ˜…šŸ˜…
  • ā€œthree hundred and sixty five apps and servicesā€LMAO
  • @TomO-nx1bd
    It wasn't a "Microsoft Outage". It was an outage caused by CrowdStrike's buggy update which they and their customer's pushed to Microsoft computers. If I go install an after-market part on my car that makes it blow up that isn't a Toyota outage.
  • @DeWittPotts
    The big problem that they are facing now is that once a computer is affected by this problem and crashes (Blue Screen), it is then off the network. Without being able to access the computer via the network, the only resolution is to be able to go in manually and delete the CrowdStrike update that caused the problem. The problem with this solution is that many users do not have admin access to their computer which is needed to delete the offending file. This means that a tech must be there to help with this issue.
  • @spamrme1654
    While guidelines for in-flight crew food consumption vary from airline to airline, these days, it's conventional practice for the pilot and co-pilot to eat different meals to prevent situations in which both become ill and unable to fly.
  • @Juice8767
    The idea that companies could just scale back is a ridiculous thought. Iā€™m not saying a pen and paper isnā€™t more reliable in some cases but a lot of industries are built on a total foundation of software.
  • I don't think I've ever heard a reporter who had any less idea what was going on.
  • its not a microsoft outage. if a company pushed a little program into mac that most people use, and its crashing people macbook, will you say its a Apple outage?
  • It is such a joke to see the media try to explain this. Most companies have dealt with buggy patches. The typical solution is to back out the update and at least get systems working again. Any IT kept worth it's salt has recovery plans. We can only assume Crowdstrike does. Her question about how much we rely on systems is laughable. That genie was out of the bottle years ago.
  • Bad day in the world today, excellent answer from the experts, "this is the world we live ",like it or not ,thanks.
  • @Raja-ct9xq
    So CrowdStrike didn't tested their update in real system before feploying it in production??
  • @baikerolomero544
    Always apply updates, they said. Updates are safe and effective, they said.
  • @MelJandric
    Your tech guy was able to bring your computer to life in ONE HOUR? Good job, keep him/her. Not kidding. (Former IT guy here)
  • so the problem is "push" updates. Updates scheduled by the manufacturer, and pushed to the software all at once. If they were on a "pull" schedule, where the individual organizations update on their own schedule, this whole thing would be a non issue.
  • @CrystalAnguis
    The plan on how to connect our networks already exists. And it includes multiple ways to protect us against single sources of failure. If we then overrule it by an unregulated tech society that allows monopolies to exist, then issues can reach this level of magnitudeā€¦
  • @matthewsocal2540
    Explained. That glitch is a crime. Why are none going to jail? Or maybe the whole world is supposed to be harmed for automation.