CrowdStrike: How an IT outage caused worldwide havoc
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Published 2024-07-19
The boss of Crowdstrike, the firm behind the system, took to social media to apologise, and insisted "a fix is being put in place".
But it was also a wake up call - revealing just how quickly the ripple effect from a single glitch could affect industries across the world.
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All Comments (21)
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Who ever thought to name their software "Crowdstrike" had amazing foresight. :)
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I worked with an IT Manager who was super cautious about third party software and would test every patch in isolation before releasing it to the corporate computers.His theory was the people running these crowdstrike type products are only as good as us and we make mistakes so they will. The amount of times he saved from these situations was unbelievable. He took no thanks for this service.
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The fact most people didn’t even know what Crowdstrike was until today 👀 insane amount of power this company has
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One company should NOT have that much power
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Y2K was not a phantom. It didn’t cause widespread issues because many organisations worked together for a very long time to mitigate the risks.
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I still can't conceive the following points: 1) How were such a widely used product's automatic and manual test processes not able to catch the bug? 2) Don't they adopt canary or blue/green deployment strategies in order to reduce the blast radius in such large roll-outs?
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the Y2K bug was absolutely NOT a "phantom" ... it's just that most of them were fixed before they caused chaos. watch the Gresham College 2017 talk by Prof Martyn Thomas to understand it.
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Sounds like a World Wide Test
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I sell cybersecurity and still don’t understand how IT/security professionals don’t get paid like Software Engineers
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Have they tried turning it off and on again?
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This should be a sign we rely way too much on technology.
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Say no to a cashless society!
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You can't rely on technology 100%
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When a business like McDonald's has burgers sizzling on the grill, but can't sell them because they require a computer system to do so, this is a big problem. Companies should not be so dependent on computers that they can't operate for even a few days without them.
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How the f you rollout a update without proper testing?
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And we in IT still don't get paid enough.
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Smart companies don't set their computers to automatically apply updates as they are released, certainly not on a Friday when the IT folks are gone for the weekend. Let the rest of the world be the beta testers.
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This is why I don't update my phone or laptop with every single update.
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Wot no testers? Seriously, the damage could have been limited when Australia started experiencing the problems, CrowdStrike could have taken the 'update' down then. Mind you, there's nothing more secure than a windows device that won't boot ;)
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It was caused by a company failing to test their software, a simple upgrade then turn the machine on and check would have done the trick. Not the first time ive seen a company fail to do this.
