Is BarkBox Worth it? Why I just Canceled

For anyone recently considering a BarkBox subscription, I had a BarkBox subscription for almost a year and frankly I ended up canceling. Honestly? For the quality of the toys, treats, and chews coupled with the price Barkbox gets the bare minimum of giving customers quality products for a fairly affordable price… but it ends there in my experiences. For the first few months it was excellent. Easy updates on the progress of my box, helpful and friendly customer service reps when I had any questions or issues with my box, etc. After about 4 months though, I started receiving some boxes up to nearly a month late, duplicate boxes, wrong size toys or incomplete boxes, and the customer service reps started acting really rude and dismissive. Eventually I got tired of always having so many issues and being given the runaround, so I cancelled. It really sucks that they seem to no longer care about their customer base and are more interested in roping in new customers with their “first box” deals. Edit: apparently there’s a subreddit for Barkbox and it seems like nearly every post, someone is making a complaint about something going wrong with their box/account. Thought this was interesting so I figured I’d add it.

Thanks for the video. Nice thorough review. We have had the Super Chewer version by Barkbox for about two years or so. It's worked out pretty well for Charlie so far. I use the treats all the time for cutting his nails and training. The majority of the toys last well without problems, but they are really receptive to sending a replacement toy if the toy does not last. My most recent subscription I signed up with their code to get an extra toy in each box for $37 a month. Comes out to about $7-8 a toy plus the treats that I think is worthwhile compared to Pet Stores or Amazon. The coupons/promotions really are the only way I would sign up for a subscription. Their regular price is probably too expensive for just 2 toys, 2 treat sticks, and 2 treat bags. Thanks again for the video. Andrew

We just got our first box, came with a free bed that is really good quality bed with memory foam mattress. He immediately loved the bed and absolutely loves the toys. Thanks for the video, very helpful.🙂

I would recommend Chewys Goody Boxes for dogs or cats. They aren’t a subscription so you can buy one whenever you want to or are able to. They vary in price and I recently got a $70 box for $25.

Throw out the boxes lol.. why keep them all like that? That's taking up way too much space in your home.

My family has this for our dog and we give our dog a toy every time one rips or has been a bit, the toys are great and the treats!

Big help. Thanks.

Good pup parents 😊 seems like a good company ❤️

Thanks for the review

Thank you

Do they rub the toys on cats before sending them?

We will never know about the treats they are any differnt. I was thinking about it. 250 a year hmm 🤔. Thanks for great info.,

Target has bark box toys now. Just take your pups there to choose one if you really like this brand! :)

Hope yor Florida trip went ok and your well. Miss the videos.

Our cats are like that, love their new toys 🧸

Sam how's the bus coming along?

Hope you’re doing ok Sam. Haven’t seen you in a while.

This is neat, unfortunately not any room in our budget for this and as it is our puppers needs lots of stuff to chew for longer. She loves loves loves chewing on stuff especially tennis balls and the bones we get her. We don't get rawhide, we unfortunately get the plastic bones at this time. I want to get her a good solid, real animal bone that won't splinter but as she is my brother-in-law's emotional support animal i really have no say.

I wish my GSD loved dog toys but he hates dog toys of all kinds. Took him to two pet stores and he didn't care for any of the toys. Just my luck

Great dog toys for sure, real bones aren't as tough maybe cuz they are real. Bark box toys are great, but l always recommend you purchase a size bigger than your pets recommendations. Some dog's could tear up a cinder block! LOL