WHO: What is people-centred care?

This is really great! We agree. Putting the patient at the heart of a healthcare service can have such a big impact. By simply asking patients what is important to them, you can reveal so much!

This is really beautifully done. This is the kind of world that I want to live in!

Great initiative! Here is why: Country: The Netherlands Age: 46 I have been ill for 32 years Names of misdiagnoses: MS, thrombosis, whiplash, coronary issues, mental issues, chronic sinusitis, blabla, unknown muscle problems (nearly leading to an amputation) Name of proper diagnose: Lyme disease Amount of unnecessary tests: over 60 There has been no informed consent, apart from the alternative Lyme treatments Estimate of the amount of inappropriate health care: a few years Amount of positive test results for actual diagnose: 1 Outcome: I am either cured (or at least fully functioning) for the last ten years

My country South Africa is embarking on this role out called Universal health Coverage which is greatly needed; don't remember ever hearing about people-centered care in any communications.Feel it, people centered-care should be the back drop for Universal Health Coverage!!! Beautiful clip, straight to the point and self explanatory.

Fantastic video!! Oh how caring the people at the WHO sound, they really want to help people. Like over the past few years. They saved so many lives! I'm desperate to roll my sleeve up again, you know, just incase. And to all those 'you know who's' the WHO saved lives and the figure of 17 million people worldwide who were injured or killed by the pointy thing, you are all lying. They would Never do that. Thanks WHO, and keep up with the great work that you do. ❤😊

It iz exactly the need of the hour. All the stake holders must put best efforts to make this effort successful.

Hi there, I would like to know if is it possible to download this video and publish it on the website of an Italian medical foundation?

What a great initiative, by having a health system that is focused around patient needs and 'people-centred care' more people should be able to have access to fundamental health care due to the savings made by eliminating 'wasted' or 'unnecessary' resources or testing. I think we can also relate this video to many different sectors, for example, education. If education was people-centred and provided in partnership with students, engaging, informing and supporting there could be a major break through of effective pedagogy in the 21st century.

Nothing is more important and necessary than People centered care! Great!

I definitely agree this WHO initiative. I do support it, so I wrote the speech. ----------- Around the world, People are living longer but often with multiple disease and conditions that require care over many years Unfortunately, too many people are not informed or consulted in the care they receive. In some countries, only 1 in 3 people have the risks of their treatment explained to them. one in 5 people have at least one and necessary test and up to 40% of health spending is wasted due to in efficiency. Health care should not be like this. Remember. People live with their conditions 24/7 not only when they seek care. That's why people-centered care is so important. People-centered care means ensuring that health services are tailored to peoples' needs and provided in partnership with them rather than simply given to them. It means care where people, families and communities respected, informed, engaged, supported and treated with dignity and compassion. People-centered care can have lasting benefits. It improves the trust, experience and outcomes people have from care, the confidence and job satisfaction of health professionals and the quality and efficiency of health systems. People-centered care can increase access to health services and reduce unnecessary use of services. Ultimately, it means people get the right care at the right time in the right place. But too often, this type of care is not standard practice. Implementing people-centered care requires fundamental changes in our approach to health care. It means rethinking how health services are organized, manages, and delivered. It means shifting away from asking 'what is the matter with you?' to 'what matters to you?' Around world, the World Health Organization is working with countries to design health systems that put people and their needs at the center of care. Because that's the health care that everyone deserves.

Most relevant and inspiring !!

i have a questions please. what is the commonly known name for patient-centered approach

Hear hear! Here is why: Country: The Netherlands Age: 47 I have been ill for 25 years Names of misdiagnoses: Fibromyalgia, chronic fatigue, mental issues, irritable bowel syndrome, asthma Name of proper diagnose: Lyme disease Amount of unnecessary tests: over 50 There has been no informed consent, apart from the alternative Lyme treatments Estimate of the amount of inappropriate health care: 20 years Amount of positive test results for actual diagnose: 1 Outcome: I am still suffering from Lyme

nice reminder in my practice..what matters to you and NOT what is matters with you

I agree with the video that many people are not informed or consulted in their care. It is not standard practice everywhere and it should be. As the video states, we need to change in the fundamentals and treat every person as a person and not just a sickness or statistic. Doing so can decrease the waste of unnecessary services or resources. People-centered care treats not just the immediate needs but those to improve healthy wellbeing. Healthcare should be a partnership, not just a right here, right now band-aide.

1:20 may be very opportunistic ...In South Africa it is not only about accessibility but Clinics being able to provide a suitable level of care which is delivered in time to effect those affected by disease. Absolutely critical within this presentation was the ENGAGEMENT and informing / directly or giving access to information and supported. Task shifting -- peer review #AI and ongoing population analytics will drive the right care at the the right time at the the right cost ... Prevention and comments like "what matters to you " is CRITICAL @Face_SA Vanessa Carter leading the initiative to engage and collaborate @aretahealth @slabbert_marc Virtual Hospitals , Telemedicine and Specialist networks will drive service rendering to patients regardless of their location .

Very important!

awsome! Pedro from Brazil (Company: ePHealth Primary Care Solution)

I am a mum of a sufferer. 16 years of misdiagnosis by GPs with one in particular being downright offensive in his comments. Daughter is now 29. Various diagnosis looked at, it's a nightmare trying to research and self diagnose when your GPs dismiss it all. Various confections to complicate the matter. Now on a new treatment protocol. I am personally in the midst of contacting our MP to see what if anything he is prepared to do to get this out there, for the NHS to get off its backside and look at modern research and evidence instead of using outdated testing methods and ignoring the real evidence that the Lyme communities can supply. We can only live in hope, though the UK is a million miles away from providing solutions but I do think this current wave of action and shouting is at least publicising the issues sufferers, and their families, have to contend with.

Please, make this video in spanish!!