When you get pass the first TWO questions with customer support.
2,875,497
Publicado 2022-08-01
Oddwin - 19
Todos los comentarios (21)
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Speaking as a former customer service rep, there is no “specialist” we just transferred you to another regular rep with the same authority as us lol
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As a former call center rep, this is SO ACCURATE.
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I never thought that the customer support guy would be having a panic attack at the same time I was, the more ya know.
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"Don't touch it!" I would have dropped it if someone yelled at me like that over the phone 😆
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“My good sir, I regret to inform you…” Fucking lost it here
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“That’s weird…” is the MOST ACCURATE customer service line ever..
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"I got transported to another world after calling the customer service" Sounds like a legit light novel title to me
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I need part 2 that ending wtf
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As a previous worker in customer service there's an existential feeling of dread that fills your soul once your realize the customer is experiencing a problem completely foreign to the past 100+ calls you've answered in 2 suggestions 💀
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I admire his restraint. He ALMOST threw his phone through the window, but pulled back. True strength.
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Caleb's technical support representative's face, after he asks, " Have you tried turning on the device using the power button?" is just priceless.
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1:33 "have you tried turning off your device and back on again?" "*Unintelligible noise*' Has me rolling for some reason lmao.
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I honestly want a continuation to this to see exactly what he's "chosen" for.
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As someone who used to work with tech support, can confirm - those two steps work 90% of the time and it gets a little scary when it doesn't lmao
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I forgot to add my outro man what?!!!!
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I once was on the phone with tech support and as soon as i told them my problem they hung up on me.
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"I heard you have an issue with the device not turning on?" Specialist definitely wouldn't even know that much. Every transfer is a clean memory wipe of all your progress.
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The fear I get when a customer comes through with a question that is not in the handbook is insane. Also yes we do transfer these customers to God as seen here.
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As tech support, you'd be surprised how many times those questions fix the problem no matter how many times the customer said they already did it.
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"Did you turn it on?" Is one of the most valid and necessary questions
