Insurance company cancels San Diego church's policy based on satellite images

Insurance companies hire complete morons to inspect properties. A couple years ago my insurance company threatened to cancel me saying I had a high powered electrical cable laying on the ground on the walkway between my house and the neighbours. I ask them to show me were the cables are. They sent me the pictures they took. It was my bright green garden hose ! !

The company was just looking for an excuse, ANY excuse.

Insurance companies should be held liable for blatant lying in an attempt to worm their way out of a contract.

Ten years ago my former homeowner's insurance drastically increased the premiums stating that the house was over 1,000 feet from a fire hydrant. I assured them that neither the house nor the hydrant had moved in 30-years. We now get our home and auto insurance elsewhere.

Insurance is a scam. This is disgraceful.

Why did they sell 30 year shingles, which are guaranteed for 30 years when the insurance companies make you replace them at 20 years?

They did the same thing to me (different company, The Hartford) with my house. They basically stated that since the roof was more than 10 years old they would no longer insure me. No warning, just a letter like that saying that what's done is done, suck it. The insurance industry has become a criminal enterprise.

Yeah, my homeowners was canceled because I used it once because of a sewage back-up in the basement. I guess you're just supposed to keep making the payments for 23 years and not ever use it. I paid them at least 10 times the amount we ever collected through the years. What a scam insurance is.

Insurance and banks could be colluding to foreclose on properties. All mortgaged properties must have insurance, if insurance is cancelled the bank can cite you as being in breach of your mortgage conditions and legally foreclose. Making insurance unaffordable is just as bad, the "bigs" could be trying to force the people into renting.

Why does the newscast keep showing the roof in its demolition stage? The whole point is the insurance company cancelling what appeared to be a very good roof.

All I see are variations of dye lots in individual packs of shingles. These people got screwed.

There's many reports of insurance companies using satelite and drones to cancel policies without warning. The fact that they can just do it without asking you to correct the issue is very disturbing.

They just did this to my neighbor she put a new roof and they still cancelled her policy.

Welcome to INSURANCE companies. They are not in the business of insuring you, they are in the business of insuring they take your money is all.

Even though they agreed to replace the entire roof the insurance company still cancelled the policy and refused to renew it - the "new" insurance company just happened to charge 4 times the previous price since this is a new policy and not a renewal - this is in California and since insurers cannot just quadruple existing policies overnight without massive complaints to the California Insurance Commissioner they are looking for any reason to revoke existing insurance so the owner is forced to look for a "new" insurance company and a "new" insurance policy - IMHO if you followed the money you would end up at the root of the same tree

And I’ll bet you can’t get an in person inspection. 😖

I’m not religious, but I find this really offensive. This is a very important place for a lot of decent folks, and I think it’s really disgraceful to treat them this way.

2:23 They aren't "81% confident in the shingles." They have a machine learning model that infers the shingle type from the image. The model is 81% confident that the shingles are made of asphalt.

Meanwhile, my insurance company came by twice in the last 20 something years to tell me my house needed a new roof -- which was completely covered both times.

Blame the roofing scams. Same thing happened in Florida until legislation was passed. People with a 20 year old roof might experience a hurricane and some shingles fly off. Roofing companies would drive through the neighborhood promising "no-cost" roof replacement. All this meant was the roofing company would threaten to sue your Homeowner's Insurance if they didn't cover the roof replacement cost after a hurricane. Initially the insurance companies caved, because it's cheaper to cover a roof than go through a trial. Now they just drop you.